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What information do we collect?

You may visit our site anonymously. However, we will collect information from you when you request a demo, fill out a form, submit customer support ticket, and or register for a webcast.

When requesting additional information or registering on our site, we will collect the following information:

  • Contact information (such as name, email address, mailing address, and phone number).

We also automatically gather non-personal information about your visit, such as your IP address, browser type, any entry or exit pages, and operating system.

What do we use your information for?

The information we collect from you may be used in one of the following ways:

  • To improve our website: We constantly strive to improve our website based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively.
  • To process transactions: Your information is necessary to provide information on new product release updates.
  • To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to occasional company news, updates, related product or service information, or fulfillment of special requests.

Opt-Out: If at any time you would like to unsubscribe from receiving newsletters or marketing emails, we include detailed unsubscribe instructions at the bottom of each email.

Do we disclose any information to outside parties?

We will share your personal information with third parties only as indicated in this privacy policy. We do not sell your personal information to third parties.

We may also share your personal information as appropriate to comply with a subpoena or similar legal process, when we believe that disclosure is necessary to protect our rights or property, or to protect your safety or the safety of others, to investigate fraud, or to respond to a U.S. government request.

How do we protect your information?

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Your personal information provided to us via email is stored on an email server with industry standard access controls applied. Non-personal information is stored on the web server that hosts this site, and is also protected with industry standard access controls.

No method of transmission over the Internet of electronic storage is 100% secure, however, and we cannot guarantee its absolute security. If you have any questions about security on our site, please contact us at

Do we use cookies or other tracking technologies?

Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes. We use cookies within the website. The use of any cookies by our service providers is not covered by our privacy policy, as we do not have access to or control over these cookies.

Web beacons, or single-pixel gifs, are used by companies to help analyze how a website is used or in emails to know which emails and links have been opened by recipients. We use web beacons.

Children’s Privacy

Our site caters to a general audience. We do not intend to market to or knowingly collect any information from anyone under 13 years of age. However, since we do not ask our visitors for age-related information, we cannot determine the age of a visitor to our site or the sender of an email.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline or that may be collected through any software downloaded from the site.

Your Consent

By using this site, you agree to the terms and conditions contained in this privacy policy. If you do not agree to any of these terms and conditions, you should not use this site or any of SteelCloud’s software, benefits, or services offered hereby. You agree that any dispute over privacy or the terms contained in this privacy statement will be governed by the laws of the State of Virginia. Any legal action or proceeding relating to this privacy statement or your access to or use of this site shall be instituted solely in a state or federal court in the State of Virginia. You agree to submit to the jurisdiction of these courts.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 03/03/2018.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

SteelCloud LLC
20110 Ashbrook Place
Suite 170
Ashburn, VA 20147